I can’t close my Microsoft Account.

I can't close my Microsoft account. Please see below instruction to post in this forum. "Hi,   Thank you for the information that you have provided. Let me address your concern with the closing of your account.   I have checked the email address that you have provided and we found no mobile subscription on your account. Please submit a new post regarding this issue on this forum page and indicate that we have checked your account for mobile subscription.     Thank you.   Audrey P."