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I can’t access my paid account to change billing info, keep getting shuttled to an old account.

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归档帖子，发布于 2013年1月3日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年1月3日
I have tried for the past few days and today for 4 hours to change billing information on one account.  I have been directed to an old account I never paid for in the first place and can't seem to get out of that circle. You finally sent me 14  codes and non  of them worked!  Two sent to my cell phone, finally one worked and was told did not apply to that account, although that is the only one that will come up.  I am tired of dealing with it.  Six hours to pay one bill is out of line.  This is worse than the government.  It is bsadnausiem!  The account I need to change the billing info on is *** Email address is removed for privacy ***.  If you can help, please do so.  You may also call me, that would be good.  402-461-4779.  I do not want my cell phone to be used.  txs.   Is there really any one out there that cares?

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