Hotmail

I cannot open any attachments using IE and Outlook.com

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归档帖子,发布于 2013年10月23日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月23日

 

I cannot open any attachments using IE with outlook.com.  I log into my email and see the icon.  I click the icon and nothing happens.  I select Download icon and nothing happens.  I select Download as zip link and nothing happens.  I have tried the following suggestions based on the information I've seen in similar posts.

 

1) Cleared IE cache

2) Deleted Browsing history (from inetcpl.cpl run command)

3)  Restarted computer

4) Checked Silverlight

5)  Checked browser settings and there is no blocking of attachments 

 

System information:  Win 7 64 bit with all latest updates, IE10 with latest updates

 

I CAN open them when I try with google chrome browser so it must be specific to IE and outlook.com.  Please help.

 

flbride

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