问题 提问于 2013年7月25日
I've been having trouble remembering my password for my live account, and thus I've been changing it quite a few times. However, I used to have a backup email which I used a lot and it was completely accessible. However, my actual live account email was
made on the spot for Xbox LIVE and has never been accessible through any means.
My problems start there.
My problems start there.
Since I'd been changing my password a lot, it stopped sending emails to my backup email, the one which I could access, and started sending them to my live account email. Now, not only is this account not accessible, but I do not know the password for my
live account, so I cannot access it. I also, rather criminally, I suppose, do not know the answer to my security question either. So I decided I would fill out the reset form to the best of my ability, and see if that was successful. Apparently, due to my
account being @btinternet, not @live, Microsoft cannot help me.
Great. Not only have I been locked out of my account, and thus my LIVE, but I have no way of cancelling the billing, and so it will keep eating away at my money for LIVE.
All I ask is some way to get a reset link to my backup email, so I can change the password and fix this mess.
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