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I cannot add an e-mail alias to my Outlook.com account

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归档帖子，发布于 2013年11月6日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年11月6日

I had two Outlook.com accounts and I have deleted one and have tried to add an alias that was attached to the deleted account to my other account, however when I do this I receive the following message:


This email address is already taken. Please try another one.


It is not, as I have already deleted the old account and can no longer log on to it.   I have waited several days to see if it would resolve itself but it hasn't.


Please let me know what I can do to resolve this issue?


Thanks, Kate

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