I cannot access two old hotmail accounts and I need someone to call to talk about it.

I have two email accounts that I knew were being unlinked from my first account.  I tried to reset the passwords of the one but it is now inaccessible through simple password reset.  I also tried to fill out the form but I cannot remember if I created the account when I lived in PA or in KY...plus, my security question answer is not working either.  I would like to call someone and talk to them.  I set up a different account in gmail because I am not liking outlook at all.  Please respond.