Hotmail

i cannot access to my account

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归档帖子,发布于 2013年8月8日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月8日
My brother's account was being hacked by his ex girlfriend. The girl changed his password and put her number and email address as the alternative. So if we wants to reset password, Hotmail will have to send a code to her which she doesn't want to give us. However, we tried using another method which is couldn't access to these ways (call or text her number) but Hotmail replied to say that the answers was insufficient but we couldn't help as we really couldn't reply to those question as we doesn't even send any email out. Any ways to retrieve back other than sending code to her number?

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