问题 提问于 2013年8月22日
I cannot log into my account. The email address is *** Email address is removed for privacy ***. I have had this account for a while and recently changed the password bc someone hacked into my account.
I no longer have the same cell phone number because it was a company issued phone and our team was terminated. I also do not use the account t o send email on a regular basis since I had my work email account. I already tried all of the other options. I tried to answer my secret question (why does it only show the same question?!?)I also filled out the form but I was sent three emails stating that I did not provide enough information. I then proceeded to call customer service and was told that someone would email me my information to the second email address that I provided. That same lady emailed me this evening (one whole day later) and sent me a link to this discussion. I am a bit annoyed because I am getting the run around. All that I would like to do is access my account so that I can find my Scholastic login information and order my daugther's books.
What should I do?
I no longer have the same cell phone number because it was a company issued phone and our team was terminated. I also do not use the account t o send email on a regular basis since I had my work email account. I already tried all of the other options. I tried to answer my secret question (why does it only show the same question?!?)I also filled out the form but I was sent three emails stating that I did not provide enough information. I then proceeded to call customer service and was told that someone would email me my information to the second email address that I provided. That same lady emailed me this evening (one whole day later) and sent me a link to this discussion. I am a bit annoyed because I am getting the run around. All that I would like to do is access my account so that I can find my Scholastic login information and order my daugther's books.
What should I do?
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