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I can upload photos from my Galaxy S4, but Windows Gallery is not recognizing my videos

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较早的帖子,发布于 2014年3月12日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年3月12日

I have put this off for as long as I possibly can... but I can no longer play the "limited disk space" game. 

I have many videos on my phone (Samsung Galaxy S4) that I am unwilling to part with but every time I link my phone to the computer and Windows searches my phone, it only finds the photos and ignores the videos.  This is such a seemingly small problem but it's driving me crazy.  Is there a setting unchecked or an option I'm missing? 

Please help!

Thank you so much.

Christie

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