问题 提问于 2018年2月21日
I can not sign in to my Microsoft email account. I have forgotten my password and the details I punched in for a reset were not accurate enough for resetting my password. So Microsoft asked me to sign up for a new account. which I did with the expectation
that I could retrieve or add the old email account which is very important to me. Now I am still unable to sign in using my laptop BUT I can still get access to my old email account using my mobile phone. How can I get into my emails from a laptop and no
password? help needed
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