问题 提问于 2013年9月11日
Dear Microsoft customer support team,
Ever since the switchover to Outlook I've been dogged with problems attempting to login and access my emails online. The issue arises especially with the request for a code upon login, which is never sent to me either via SMS or email (that said, I've
had to open a temporary account to be able to send this message to your 'Microsoft Support Community' and I miraculously got a code via SMS from the UK which enabled me to write this now).
Is there anyway of facilitating and/or eliminating the process of the 'code' request?
I have resorted to changing my password each time I attempt to login but to no avail. It's been 2 months that I haven't been able to access my account online and starting to worry that my hotmail account (which I've been using for the past 15 years) may
be eventually blocked...
Many thanks in advance for your assistance and cooperation.
Yours truly,
Ss
(Ssanyu)
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