i am not receiving any emails from my sbgcglogbal account into my outlook email

I have outlook email.

I have my regular email account ***Email address removed for privacy***

those emails are not going into my outlook account even though all the settings are correct. 

I get an error message that says cannot find the email server

I worked with yahoo which is the server for sbc and we went through outlook to make sure all

the setting were correct... the lady said Microsoft would have to repair outlook

how do I repair outlook