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I am missing all hotmail inbox emails from December 4th 2011 and prior; How do I recover my missing inbox emails?

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归档帖子，发布于 2013年8月27日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月27日
I am missing all emails in my hotmail/outlook inbox from before December 5th, 2011 back through May 1999.   My email has not been hacked and I have logged in regularly.  When I went to search for an email from early 2011 it was missing and then I discovered that all emails prior to that December 2011 date are missing and I need to recover them.   All emails in my folders appear to be intact.

Can you please tell me how these can be restored and what steps I need to do on my end.   Again, my email has not been hacked, I have always logged in at least once a month on the website version and did not mistakenly move them.  I believe this happened during the Outlook conversion process.

Please help!

Thank you,

Peter

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