Hotmail

I Accidently Entered wrong DOB on my hotmail account

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归档帖子,发布于 2013年9月12日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月12日
I have entered a wrong date of birth on my primary Hotmail account.    After modifying my account’s profile, I got blocked by a message 
stating that I need a parent’s permission before I can access my email account. After contacting Microsoft, I faxed two forms of ID and
supporting information to confirm my identity to Windows Live ID Child Age Verification Department on August 31st, 2013. I received an
email back from Microsoft account team that my the information that I have submitted for my primary email account
has
been verified and I was advised to click on the provided link to reset my password.  I followed the given instructions and successfully
rested my password.  When logging back to my account, I am still getting a message stating that I need a parent’s permission before I
can access my email account.  My account is still blocked and I am not able to access my emails. Just for the records, I am accessing
my account from an overseas location since I am stationed for work purposes. 
I have been locked out of my account for almost two weeks now and I really need to access my account as soon as possible since it is 
my primary email account.

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