how to unblock account

original title: Account entry due to temporary block

Our business live account has been blocked allegedly due to someone misusing it. We have not been using this email account too often lately and we ask that you immediately help us retrieve this account becuase we assist folks around the world with cyberstalking and prevention measures. PLEASE HELP. We have asked to reset the password twice and link worked but it would not allow us to sign in with new password. Please let us know what is going on. Sent email to *** Email address is removed for privacy *** as well. Did form online as well. ONLY FOUND OUT BLOCKED TEMPORARILY EARLIER TODAY. Our staff has been trying to do something to get access to account but it is blocked.