How to reactivate my live.com account?

Please, someone- Help me!!!!

I can not sign in my live.com account which I haven't used for long time. I applyed many time for support, fill the formal form several times and the only thing I got was an automatically answer like see our unswers in the following link. I said to the sender that the link sent can not be openned ( I tried in several different computers ), so what the point of that kind of support?

I do have a primary active hotmail account but I need to have an access to data I saved in the older live.com account. I hope that finally, someone will really understand my problem and will help solve it. I'll appreciate it so much.

Thanks a lot in advance.