How to get back into a locked email account with no alternative email address

待回答 0 个回答提问于 2013年8月16日

归档帖子，发布于 2013年8月16日。 产品：Hotmail（已停止开发）。其中的信息可能已经过时。

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问题提问于 2013年8月16日

My mum can't get into her hotmail account. The password doesn't work.

We tried requesting a code by text, but haven't received it (possibly because she hasn't updated her mobile number on the account.

And there's no alternative email address listed.

How does she get back in?

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