Hotmail

How to close/regain a compromised account (w/ verification loop)

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归档帖子,发布于 2013年9月28日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月28日
My original primary email account *** Email address is removed for privacy *** has been compromised. The 'automated' methods provided to recover my account have served only to lock me out of it, mainly due to the fact that it is a very old account, and most of the information is no longer current. The password reset account associated with that particular email can be used only to reset passwords. If I try to get a verification code to log back in, it only gives me the option to send the code I am locked out of, instead of the one im using to post this. I need access to this account as I have many other services tied to it, which I currently cant access because they need email verification every now and then. 

Obviously in this case I need some moderator assistance. Ive tried everything in my power to get the account back, but I simply cant do it without some actual human help.

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