how do you get the email reset link

I had went to get on my email and said it was blocked that someone tried to hack it. I did the reset of the password and with the alternate email I used they was suppose to send me the link to do the reset and they never did. I have a few emails that I am suppose to send out for school on Monday and I am not able to get in to it the lastest time I tried was to bad basically they said to make a new one. I am dumb struck and not sure what to do. Please someone help me. A alternate email to get in touch with me if anyone can help is *** Email address is removed for privacy ***. I have way to much important stuff saved in this email and even pictures of my children. DOES ANYONE KNOW WHAT TO DO???