问题 提问于 2013年7月29日
My hotmail account was hacked. It's my main email account. I just created this one because I'm unable to get into my main account. The hacker changed my password as well.
I filled out a form & received a letter from Microsoft, that I was to update my password reset information. But when I click on the link, my old password doesn't work. So I thought that maybe I'm supposed to provide a new password instead. But that doesn't
work either.
I have important email addresses & phone numbers in there. Please can someone help me?
I'll be happy to provide my hacked hotmail account to anyone from Microsoft who can help.
Also: Is there any way of contacting Microsoft by email or phone directly for help? If so, is there a fee for that?
Thank you.
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