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归档帖子，发布于 2013年9月3日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月3日
I got locked out of my Hotmail/Live account by editing by birthday. I was updating my last name and I noticed my birthday year was wrong and accidentally clicked on 2013 then it locked me out by saying I need a parents consent. Won't let me edit or even get into my account. I was on the phone waiting for 2 hours with Microsoft and no one can help me. There has got to be away to edit my account so I can log back in.

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