问题 提问于 2013年10月18日
Hi, I am using a hotmail account (converted to outlook.com account) and have not been able to use the search function for over a year. Every search results in the message that no emails were found with those search parameters, even if I am looking
directly at a message in my inbox that I searched for. The advanced search has similar results. I have tried multiple browsers, multiple devices, updating my browsers and plugins, etc but to no avail. Upon searching the forums here I discovered multiple threads
regarding this, but the only solution I could find was a "temporary" one to download Outlook and use it on my computer rather than online, a solution that I am not interested in as I don't want it taking up space and really need the functionality of having
it accessible from any device. I did see a microsoft rep talk about needing to re-index my account, but there are no instructions regarding how to do that. I am really hoping to get this issue resolved asap, so any help would be greatly appreciated. Thanks!
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