问题 提问于 2013年8月15日
Hi,
I know this has been posted about by many people but in all the discussions I have trawled through to find an answer to my problem, I have only found rubbish advice from moderators and Microsoft advisors. Hence why I am posting again.
When my email account was changed to Outlook, I lost all my old emails. Microsoft kindly deleted them all for me and left only those that were about a month old. So I recovered all I could.
Now my old emails, that I want to keep in my inbox, as I did before, delete themselves periodically and leave me with only the past month's. There are no funny rules on my account or odd junk email filters. It just keeps deleting the emails and I cannot
find a way to stop it. I do not want to have to keep recovering my old emails as this is not practical and I will lose some along the way. This never happened before the move to outlook but now is a serious problem for me and many others.
There must be an answer but all I find from looking on the forums is a load of guff from "experts" who are not fixing this problem. Neither has there been any good answer as to why and how this has happened.
Please can somebody help as I am at the end of my tether with it.
Thanks,
Simon
撰写回答