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Hotmail accounts not receiving incoming mail from specific senders

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归档帖子，发布于 2013年10月23日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年10月23日
Hi there

I am unable to receive any incoming mail from a clients business email account. The email doesn't go to Spam, or to Junk, it simply doesn't arrive. 

This is also the case with several of my colleagues who all use Hotmail accounts, and appears to have started since the switch to Outlook.com. 

The mail server of the company sending it is mail.propaganda.co.uk (It's an in house server, I spoke to their IT guy, who is willing to help if needed with further detail)

I have checked with them, and they are able to send successfully to my gmail account, and several other accounts around the office, it is just Hotmail that it never arrives at. 

We have checked the domain and there is an active SPF record. 

Any ideas to resolve this please? 

Many thanks

Luke Valentine

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