问题 提问于 2013年8月3日
Hi,
I need help unlocking a hotmail account. The standard reset password is not working as one of the two alternate email addresses is no longer in use - and that is the only option I am offerred for the security code when resetting the password.
I have also tried the automated unlock process and have not been able to provide information to unlock the account. Have also raised a support call with microsoft support and have been going round in circles for the last week or so. The suggestions
have all already been tried.
Can anybody please help?
Kind regards,
ed601601.
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