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Hotmail account sign in error

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归档帖子，发布于 2013年12月7日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年12月7日
Hello,

My mother's friend is having an issue signing in to her hotmail account. She has been using her email, but today she got an error saying, "That Microsoft account doesn't exist. Enter a different email address or get a new account. "

Does anyone know how this can be fixed? We are certain that we are attempting to login to the correct account, because she uses it to login to her Facebook account.

Anything advice will be greatly appreciated. Thank you!

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