问题 提问于 2013年9月11日
Hi Hotmail/Microsoft/Everyone,
I'm trying to recovery my old hotmail account (*** Email address is removed for privacy ***) because my Xbox Live account is asking me to verify my email address and password (which I don't know). Xbox live requires this information to update the security on the Xbox profile. I've tried to recover my account by entering the security question, sent subjects, list of email addresses i've sent emails too, folders i've created, old password's, (i can still access the email account from my iPhone) but no luck. Microsoft rejected my recovery request and to be honest, i can't think of any additional information to add. Can there be another way to resolve this?
Thanks
Chris
I'm trying to recovery my old hotmail account (*** Email address is removed for privacy ***) because my Xbox Live account is asking me to verify my email address and password (which I don't know). Xbox live requires this information to update the security on the Xbox profile. I've tried to recover my account by entering the security question, sent subjects, list of email addresses i've sent emails too, folders i've created, old password's, (i can still access the email account from my iPhone) but no luck. Microsoft rejected my recovery request and to be honest, i can't think of any additional information to add. Can there be another way to resolve this?
Thanks
Chris
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