Hotmail

Hotmail Account Hacked and details changed – cant reset or recover!!!!

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归档帖子,发布于 2013年8月6日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月6日
Hi, my account has been hacked and the password changed in the last couple of days! Friday was the last time I successfully logged in and know I am trying the correct password!  I no longer have access to my hotmail account and I have tried several times resetting the password and have also made a new email account to submit this post! I have no idea what to do next? Can somebody please help me to get my account back up and running, as i need to log back into my account URGENTLY!!! Please help!!

I tried the password reset option and account recovery process but

1. It is not accepting my security answer as the hacker has changed it

2. I no longer have access to the alternate email address but can confirm what that is.

3. The customer service which is the third option did not help me.

I had to make this second ID just to sign up in this forum.

Please help!! Thank you.

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