Hotmail account hacked and all I can see is gibberish.

Hotmail account hacked.  My hotmail account was hacked on Thursday, Aug 16th and used to transmit fictious e-mails.  Once I realized what was happening, I went and reset my password.  I think I have control of my account again, however, I noticed that I haven't received any new safe communications in my in-box since the date of the hack.  Additionally, I can't read anything or execute any functions.  At first, everythink looked like it was written in Thai, now everything is in gibberish blocs.  I pay Microsoft an annual fee for data storage.  The fact that there isn't a contact phone number and dedicated customer service for subscribers is ridiculous.  If I could think of the appropriate regulatory agency, I'd write to the federal government to lodge a complaint.  From the many threads I've seen, this is a common and frustrating complaint.  People rely on Hotmail for the businesses, staying in touch with loved ones or even looking for employment.  Someone please get my hotmail account fixed!