问题 提问于 2013年9月7日
My Hotmail account was hacked and the recovery email address and phone number changed. I need to get into the account, but there is no way to get real help except by posting here, which judging from the number of unanswered hacked account help requests,
speaks very poorly of your customer service. I had to start a new account just to be allowed to post anything in this forum. I called the customer service number, but they offer NO assistance for such email accounts. I have important email messages i need
to access from that account; how do I get my account back?
Also, the options for posting here are extremely limiting. If I didn't know better, I would think you are doing everything in your power to allow these accounts to be hacked and to stay in the hands of the hackers by making it extremely difficult to retrieve
the accounts oncce they've been compromised.
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