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Hotmail account got hacked, hacker changed password and even changed the security question to another language. Pls help

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归档帖子，发布于 2013年9月19日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月19日
Hello all,

I have a 10 year old Hotmail account *** Email address is removed for privacy *** which got hacked back in mid 2008. The hacker changed my password, and when I wanted to reset it by answering the secret question, I noticed that they even changed the secret question from 'The name of your first pet' into a turkish phrase which I translated into "Your mother's maiden name". The recovery procedure requested me to produce the contents of the latest email, but it failed too.

Recently I went to https://account.live.com/password/reset to reset the password for that email account, but this is the answer I received:

"The Microsoft account is incorrect. Please try again."

I had my Paypal details and resume related emails back on that account, who knows what shenanigans those hackers can do with my information.

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