I believe my Hotmail account has been compromised – (removed for privacy).
When I logged on recently my account looked like a completely new account. All I have is a welcome message from the Hotmail Team, and I have lost all my contacts as well as my correspondences for the past six years.
My questions are as follows:
1. How can I confirm my account has been compromised? And what can/should I do about it?
2. How do I get back all my historic correspondences and contacts?
3. Can I simply close this account and re-open a new account with all my historic correspondences and contacts copied across? How would I do this?
4. I am fearful that someone may be using the original account under my name. This I clearly want to stop immediately, will closing this account achieve this is there something else I need to do? I need to ensure no one is using my account and name without my permission.
5. Finally, how can I stop this happening to my new account?
6. Why and by whom has the account been closed?
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