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归档帖子，发布于 2015年2月17日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2015年2月17日

I no longer can receive email into my hotmail account either through windows live or directly from the hotmail login page. It seems that I can send from that account, but not receive.

Here's what I've already done:  created a new hotmail account with same address and it copied all my subfolders and the messages within those folders but can't receive messages from that account either.  I've also deleted windows essentials and downloaded it again from microsoft website.  still can't receive. 

I also can't receive from this account on my cell phone. the phone is synced to my hotmail account. 

i have another email account (att.net) on windows live that is fully functional. 

i have rec'd great help on this forum in the past and look forward to hearing some suggestion to cure this ill. 

thank you,  eacepay

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