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HELP PLEASE! – I’ve lost ALL my Photos on Skydrive since being asked to Sign In this morning BUT it is still visible via my Phone

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归档帖子,发布于 2013年7月27日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月27日

I have used my Skydrive within the last 2 weeks and I had 20 Folders containing hundreds of photos BUT they only added up to a total of about 500Mb so I have 6.5Gb left. This morning I uploaded the 21st Folder and I can see the along with the other 20 Folders OK on my phone. Normally my shortcut on my Windows 7 PC AND my Samsung Tablet takes me straight into my Skydrive Account but unusually this morning it asked me to Sign In - when I did ALL my data has gone and I have 7Gb free to use???? The strange thing is I can see all as normal from my Phone?

 

I am a photographer and use Skydrive to show potential customers my work so this is totally unacceptable for Microsoft to just delete all my data. Even the links I have sent out to friends etc now gives the following message: "This item might not exist or is no longer available" WHY???

 

The photos etc are still all visible on my phone as usual - it seems to be the Signing In process that has caused the problems?

  

Thanks for any help anyone can give me

 

Paul

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