Hotmail

HELP needed recovering old email accounts

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归档帖子,发布于 2013年7月24日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月24日
Basically i have 2 old email accounts that end in: @live.co.uk

I Need to reset the passwords to these accounts HOWEVER i changed all on the security info (i.e) Names, Addresses, Phone Numbers, Password & secret question answer, to random things which i do not remember at all.

I cannot provide any security Info.

I cannot Provide an I.P Address as i have moved house after i last used the email accounts, so therefore cannot provide the same I.P Address as used to access the accounts previously


i have been put through to the Global Escalations Team and they have not even helped me at all.

Is there a way to simply Master Reset my old accounts??????


I need to access my emails as i have them connected to my 2 OLD XBOX LIVE Profiles.+


If i lose these email forever, i lose all my DLC forever :(



SOMEONE PLEASE HELPPP

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