我要提问
Hotmail

Have I really lost thirteen years’ worth of emails…?

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归档帖子，发布于 2013年10月9日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年10月9日
So, I've just logged into my 'Hotmail' account to discover that it's now an Outlook account. Fine, but I was completely thrown to discover not a single email in any of my folders.

Except, of course, the inane welcome email.  

I read on another thread that you delete emails that are 'too old' or something. Os this true? Is this a joke? If it is true, what kind of dreadful policy is this? Have I really lost all my emails dating back thirteen years to 2000? Digital archiving practices aside, there was a wealth of information and memories in there, such as emails with friends that have since passed away. Emails that can't be replaced.  

I may not have logged into my inbox all that often, but I use the Live account regularly for Xbox and I had no idea my emails were in jeopardy if I didn't log in directly to my inbox! You have a back-up email address for password retrieval – why didn't you email people on those addresses to warn them?!

It isn't looking good for my future interactions with Microsoft if they're really gone. 

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