Hotmail

Hacked Account- reactivation code email address is unavailable

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归档帖子,发布于 2012年7月3日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年7月3日
My account (*** Email address is removed for privacy ***) has been blocked as it has been sending out spam email.
The reactivation code is being sent to an email address that I haven't used in a very long time.
When I try to log in to this email address, I get a message telling me that the account doesn't exist. This wouldn't surprise me as it really has been ages since I used it, but it would appear that Windows Live have closed the account down.
The reactivation message drop down doesn't give me the option of any other email addresses (I am now aware that I needed to set this up; I believed WL held more information on me than it obviously does, my mistake) and doesn't tell me what to do if I can't access the reactivation email. 

I have reset my password on the hacked account, and successfully used my security questions to do this, but Windows Live still says it needs the activation code. 

Could someone please help me with my next step, please?

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