friends e-mail account hacked and stolen / looks like outlook now / should be hotmail, would like to take it back, is that possible?

friends e-mail account hacked and stolen / looks like outlook now / should be hotmail, would like to take it back, is that possible?  She can not get to hotmail it takes her right to the stolen accout.  Would prefer to recover the account rather than start over.

This is why i think i have a problem; i speak, read and write only American English?

So what’s wrong with this Picture?   עוזב את חוויית Outlook?

עוזב את חוויית Outlook?

https://skydrive.live.com/redir?resid=B03916CEE6F4ABD2!135&authkey=!AAIEMnla7PeWy2I

It looks like i have the option to switch her back, but which button do i choose?  עוזב את חוויית Outlook?

Any realistic solutions would be greatly appreciated, TRUST MICROSOFT ANSWERS, “not so much”!!!

This Does Not Work well.

Simple solutions. Simply applied. Simply work.

Don’t tell Bill!!!

©®™℠ J So etc.

After much back and forth stanamial21 and i arrived at an answer:

https://skydrive.live.com/redir?resid=B03916CEE6F4ABD2!140&authkey=!AMZnUBTc0xGW0IM
NO_MO_problem+3.png

https://skydrive.live.com/redir?resid=B03916CEE6F4ABD2!140&authkey=!AMZnUBTc0xGW0IM

problem  {to recap this as simply as possible, this is where we started}
 https://skydrive.live.com/redir?resid=B03916CEE6F4ABD2!135&authkey=!AAIEMnla7PeWy2I

problem 1 : found option language
 https://skydrive.live.com/redir?resid=B03916CEE6F4ABD2!138&authkey=!ALmbASqtZXKSAu4

problem 2  :  {NO TOOLTIPS here} That would be {“The blue button”} the one on the right.
https://skydrive.live.com/redir?resid=B03916CEE6F4ABD2!139&authkey=!ACzvTH1SoYug8yI

THANKS AGAIN stanimal21 it took a little back and forth but we got it.