Hotmail

Forgotten password and can’t access my blocked account

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归档帖子,发布于 2013年9月26日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月26日
 When I made my microsoft account,as "*** Email address is removed for privacy ***" ,I made a mistake,means I entered a wrong e.mail address as recovery e.mail address.My recovery e.mail address is  "*** Email address is removed for privacy ***"  but unfortunately I entered "*** Email address is removed for privacy ***"   means   ".com"  instead of  ".ca"   .Now I need to recieve a link from you to recover my microsoft account ,but I can't.  Why?? Because in fact this e.mail address   "*** Email address is removed for privacy ***" really no exist ,and the real recovery e.mail address is   "*** Email address is removed for privacy ***"  .Now let me know please how you can access my microsoft profile and fix my recovery e.mail address?? I know that you need some information to confirm , but how I can make a contact with you when I'm not able to sign in?? on the other hand , I don't know English perfectly and it's so hard to understand some professional words for me. again , I want to change my recovery e.mail from  ''.com''  to  '',ca''  and then set my new pass word.  Thank you

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