Folders, tidying emails and creating sub folders (folders within existing folders) – I don’t seem to be able to manage, edit them anymore since Outlook came into play.

A microsoft customer advisor, just today told me this 'option' was removed when Outlook came into place.

Surely not, managing what you do, create and need, is essential to help file and juggle our everyday, personal lives is a must.

I very much look forward to hearing from anyone who has encountered this, really would love to hear from technical support with how to do this, as surely must be there (although I and the advisor I spoke to could not see anything for love nor money). Frustrating it is, more so that a fee is paid to subscribe to the service I receive, to have additional storage....storage, for files, emails, orders and what have you.....that I now can no longer file, sort and keep organisation of.

Kind regards for now,

Phillip