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Family Safety stops running on Windows 8 Laptop

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归档帖子，发布于 2013年9月1日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月1日

Hi,

 

My son has a Windows 8 laptop and I have installed Family Safety to run on the device.

 

It has time limits and activity reporting options selected.

 

Often, I have a situation where it becomes obvious that the time limits are not working.

 

Investigating the PC shows that the icon for Family Safety is not shown in the tray. If I then log into Family Safety and view the activity reporting it shows no activity, regardless of how long he has been using the PC.


Shortly after opening Family Safety from the menu, a message stating This account is monitored by Family Safety is displayed and the icon is again in the tray.

 

Is this;

 

  1. Crashing
  2. Being shut down some how
  3. Failing some other way

 

Your assistance would be appreciated as he is vulnerable without this protection.

 

Thanks

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