I am using Windows Live Mail Application Version 2012 (Build 16.4.3528.0331) on a Windows 8.1 laptop.
I am buying a new laptop which will come with Windows 10. I am trying to export the emails from two of the three accounts I have in the current application to back them up and to hopefully import to the Windows 10 email application. (The third account is a web based account so it does not need to be backed up locally.) I want to keep the communications on my local computer and back up drives.
I am following the Microsoft directions for exporting the emails from the application. Although I had no problems exporting the contact files from the application, I am not able to export the emails. A couple of different things have happened.
1 - At first I received a message indicating the data had been exported, but when I went to the folder to which it should have gone, the folder was empty. (I tried this several times.)
2 - Then I was able to get as far in the process as browsing to find the folder I wanted to put the emails in, I was able to select the folders I wished to export, I was able to click on "next" and a split second later (way too short a period of time for the number of emails involved) to click on "finish." None of the emails were exported to the new file.
3 - I repeated the process as in step 2 above twice and instead of attempting to export only selected files, I attempted to export all files. I had the same results - no emails were exported or in one case only one draft email was exported.
I feel confident I am following Microsoft's directions for this process as depicted in their Microsoft Essentials part of their website. Would appreciate some advice. I know I can simply copy the files from the section on my hard drive where they are stored. My concern about using that approach is that importing them to the Windows 10 email application may not work.
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