问题 提问于 2015年2月4日
Hi
Have had trouble with my account and have therefore opened a new one.
I don't want to quickly remove the old a/c from my windows essential live.
I have Windows live essentials mail on my laptop. I check the mail in the old account but when I try to sign in with my new ID it tells me that this ID or password doesn't exist???
I have obviously tried it many times and indeed I am logged on here, typing this with my new ID so it obviously exists, but Windows essentials on my laptop does recognise it.
I have even uninstalled the program and then reinstalled it again but still the same thing happens.
This is really inconvenient and awkward, what can I do please?
Many thanks for any help
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