Endless loop

Trying to help friend with his Live Mail (LM)  problem. He's running Windows 7 Home Premium

Originally he was running LM version 2011.  When opening LM he gets the window stating "Recovering Live Mail Database".  Then he gets the window stating  "Windows Live Mail has stopped working" followed by a window stating "Windows Live Mail is restarting" then back to the beginning -  "Recovering Live Mail Database".  So in an endless loop.

Tried to run the repair function via control panel/programs and features but no change.

Turned of AV and  updated to Windows Live mail version 2012 but no change.

Uninstalled Live Essentials (LE); all elements including Mail.  checked program files to ensure LE gone.

Downloaded LE 2012 but installed Mail only; no change !!!

What's happening??   Would of thought by uninstalling and reinstalling I have a clean application but as soon as I open it I'm back to recovering the database and the endless loop

I had a LM backup created using Static Backup and when I uninstalled and reinstalled I restored this.  This was successfully done but when I open LM, I'm back to recovering the database and the endless loop.  Cannot seem to get out of this cycle.

Can anyone help is resolving this issue. ?????