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Emails going to another email address that is not mine

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归档帖子，发布于 2013年9月18日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年9月18日

I noticed that I was not receiving responses to my emails.  After some research I noticed under "account setting" that replies were being

sent to my *** Email address is removed for privacy *** versus my yahoo account.  My son had recently set up an xbox live account but none of his passwords worked on this.  So I tried to reset the passwords but the name/phone number that popped up (with xxxxx on part of it) was not mine.  So now I have weeks of emails having been sent to a "live" account that I do not have access to.  No one at Microsoft or Yahoo knows how to help me and I don't know how to access the emails that I've missed.  Nor do I know how it got changed.

 

Thanks for any help.

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