问题 提问于 2013年8月7日
My email account was hacked on 18th July. The hacker sent requests to contacts for money
Reported the problem to windows support right away but to no avail, filled the online for 8 times but kept getting emails back that the account can't be recovered
The hacker kept corresponding with some friends and pleading for money and in good faith 2 friends sent him money, we have filed complaints with the police and cyber crime
However no support from hotmail, instead they have perpetrated the crime as the haver had easy access to the account and continued using it
Have a gmail account that was so easy to recover however hotmail is really bad, no person to talk to
Called up customer support for 45 mins last night to no avail
Attest the account should have been blocked as soon as this was reported to hotmail so the hacker wouldn't have been able to correspond further with friends and contacts
Very disappointing service support from microsoft
Please advise options
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