Hello,
I'm using domains.live.com for quite some time with my custom domain. As I used to be a Gmail user (via Google Apps), I had the "enable e-mail" settings disabled.
About 2 years ago, as a user, I clicked in my "Live Account" that I want to use Hotmail. It created my inbox etc. and I occasionally used it. Since Outlook.com was released, I switched to it from Gmail.
Since my custom domain was also used by my dad on Gmail, I had my mail forwarded from Gmail to Outlook.com so I don't have to bother my dad with switching until the Outlook.com gains features my father requires.
Recently, I switched my father to Outlook.com too. Now all e-mail is received by Gmail with my custom domain address and sent to our Outlook.com mailboxes.
I would like to change the settings so the MX entries in my custom domain points to Outlook.com directly and the Gmail/Google doesn't stick it's nose to my mail.
So I went to domains.live.com to get the proper MX settings for my Outlook.com and found some issues:
1) domains.live.com says that I have no mail service enabled (which is not true, since I'm using it daily)
2) It says, if I enable it, all mailboxes of all accounts will be deleted including content (that, obviously, I don't want)
3) Because it thinks I have "no mail service enabled". it will not show me proper MX records for my custom domain
4) If I enter <my-token-number>.mail.outlook.com as the MX record, all mail sent to my custom domain gets refused with "550 5.4.1 Relay Access Denied" error.
Can please someone from MS look at my domains.live.com settings and fix it without deleting any content so I can send and receive to and from Outlook.com with custom domain directly without the need to go throw Google?
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