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domain.live.com have a user that was already created with inbox inactive and cant change the password or activate the inbox.

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归档帖子,发布于 2013年9月27日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月27日
I recently added a domain to my domains.live.com account, simplyhealth-calm.com , that I admin and was setting up email for. When adding a user I got an alert that the user already existed and it gave me the option to import that account over (*** Email address is removed for privacy ***)

This person does not know her password as the account is old and inbox is set as inactive. I tried the forgot password options on outlook.com and it says the account doesn't even exist. How can I reset the password, make the mailbox active, etc ?

account: *** Email address is removed for privacy ***
created: Tuesday, April 17, 2012
Mail status: Enabled
Inbox active: No


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