Hotmail

Does Microsft Listen Correctly, KOSH?

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归档帖子,发布于 2013年7月26日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月26日

Kosh, you responded quickly to my previous post today but got it all wrong.

 

You sent this question to Office and accounts and aliases question and it has NOTHING to do with this.  It is about gettting access to a new account I set up---in anyway.  Here was the post. THe first part is from another user that I was following.  the last paragraph is MINE.  That link does not help at all. I have no way of getting into my account!  I cannot reset password, "I Can't use any of these options" page does not work for me either. I need help from Microsoft.

 

Cannot access my account

I have seen this post below and the link does not help at all. So as far as having a priviate chat I don't know how:

Thank you for reaching us on this issue. I am closing this thread to have a secure conversation with you. Please check your email for the message from us.

Note: For the new customers who are having the same issue, to best address your concern we would like you to post your question as a private support request using our Microsoft secure

e-form.

This would allow one of our Windows Live Moderator to handle your concerns directly.

(E-form link)

http://windows.microsoft.com/en-US/windows-live/id-support

Thanks,

JArvin S.

I have a new account that I tried getting support from the Windows Live Team and they set me here to the MODERATOR. I cannot access this new account going through the password reset or "I Can't use any of these options" page----I have a lot of information for that reset, but not enough I guess. Looking fo help with mm gaining access to this account!

Gregg

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