Didn’t receive the code from Outlook

Hello! I have a big problem and i can't fix it.So i have a second Outlook email account and the email is *** Email address is removed for privacy ***.. I know the password but the account is locked/closed..and i cant do anything to log in..It requires a code from this account (*** Email address is removed for privacy ***) But i cant receive the code..Why? I always click that thing which says send the code again..but when i log in to this account (*** Email address is removed for privacy ***) i have no message from microsoft ..Please help me, because my second account its very important for me..Thank you!